tag:blogger.com,1999:blog-1215156763445542402.post1918630069904003242..comments2023-10-16T04:36:56.494-07:00Comments on Casto Creations - Life in the Crazy Lane: Dealing with Returns in the World of HandmadeCastoCreationshttp://www.blogger.com/profile/13634631986152757174noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-1215156763445542402.post-21631111018503382932009-01-01T09:39:00.000-08:002009-01-01T09:39:00.000-08:00Ah, thank you Roxy! :) I really appreciate that.lo...Ah, thank you Roxy! :) I really appreciate that.<BR/><BR/>lol Speakdog...I didn't have a return for a long time when I first started. Things happen. =) But hopefully no one just changes their mind.CastoCreationshttps://www.blogger.com/profile/13634631986152757174noreply@blogger.comtag:blogger.com,1999:blog-1215156763445542402.post-15523222173502408712009-01-01T07:03:00.000-08:002009-01-01T07:03:00.000-08:00I bought a pair of earrings from your store earlie...I bought a pair of earrings from your store earlier this year and they are one of my favorites.<BR/><BR/>It's hard not to take it personally, but try to focus on the bright side where customers like myself KEPT your jewelry.<BR/><BR/>Happy New Year! May you have many more sales that stay with the buyer.Roxyhttps://www.blogger.com/profile/07452152614671556812noreply@blogger.comtag:blogger.com,1999:blog-1215156763445542402.post-76247941737424226802009-01-01T00:17:00.000-08:002009-01-01T00:17:00.000-08:00My return policy just says to contact me and we ca...My return policy just says to contact me and we can work something out. I think it keeps people from just "changing their minds", but leaves the door open if they have an actual problem (such as misleading photo, poor materials, etc...). <BR/><BR/>Luckily, I haven't had any problems so far. Of course, I haven't had a ton of sales, so I guess my time is coming! :)janahttps://www.blogger.com/profile/13572309711791086228noreply@blogger.comtag:blogger.com,1999:blog-1215156763445542402.post-41417032190016854572008-12-31T13:42:00.000-08:002008-12-31T13:42:00.000-08:00Thanks Pam! I'm glad to have your opinion on the m...Thanks Pam! I'm glad to have your opinion on the matter.<BR/><BR/>I wouldn't say that you should never return artisan items though. If the product is made wrong or broken then it is a fact of business that the artisan needs to correct it.<BR/><BR/>I just don't like when people return things to artisans because they change their minds. That is what hurts. =)CastoCreationshttps://www.blogger.com/profile/13634631986152757174noreply@blogger.comtag:blogger.com,1999:blog-1215156763445542402.post-79108156519642862772008-12-29T12:56:00.000-08:002008-12-29T12:56:00.000-08:00I don't return handmade artisan items. Ever. Lik...I don't return handmade artisan items. Ever. Like you said, the difference between artisan and big box is vast.<BR/><BR/>Artisan return policies are not usually liberal in nature... and I can understand that.pamibehttps://www.blogger.com/profile/02033058102911902238noreply@blogger.com