This weekend we wanted to go to an air show but Marshal needed ear protection. I ordered him these cute blue ones that he should be able to wear from now into the next few years. Just to make sure I got them on time I called the company on Friday morning to order instead of doing it online. I specifically told the woman on the phone that I wanted them by Saturday for an air show.
And I paid an extra $60 for that overnight air shipping.
Yes, I know. The ear protection on ly cost $15. But it was poor planning on my part and I wanted my son's hearing protected.
Can you guess where this is going?
We did not get the ear muffs. After I SPECIFICALLY told her that I wanted to get them Saturday and her working to make sure I would...not so much. I got back on their website and dug around a little deeper into their policies.
Yeah...their UPS account only delivers Monday through Friday. WTH?!?
So...you let me pay an extra $60 for overnight shipping that you knew wouldn't arrive for at least 3 days. Nice.
Not cool. They will be hearing from me and I do want my $60 back. If they're cool about it then great - I'll give them a decent review. If not...oh just wait.